My car was due for service and given the crazy circumstances(covid 19), I was unable to go to my regular preferred dealer for service. From calling in to getting my service it was very pleasant. I had lost a key recently and went to Oakland VW for that. It was great then but I assumed it was a fluke. So I tried again for my 60,000 mile maintenance and my service provider Bryan Arnold was awesome! I will make it a practice to go to this VW. Nice to see during this tumultuous time people can still be pleasant.

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Recently purchased a new vehicle here at VW Oakland with Joey. I am very happy with my service and if you're on the fence or just looking I would strongly recommend you reach out to them. They helped answer all my questions and directed me to the right vehicle. Joey was very honest and took the time to explain the options. Not to mention they have a 0% financing which will save me thousands over the life of my loan. I'm very happy with my car and everyone at vw Oakland for helping me make my decision.

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THANK YOU, VW of Oakland!  I called the dealership about an oil light and in 20 minutes had an appointment with CHARLIE the Service Advisor.  Charlie found other critical problems with the car which he helped me understand to determine what to fix.  He went out of his way to work within my budget and to keep my car safe during my travels prior to lockdown.  When I got in my car, I was surprised at how smooth the drive was.  I used to think dealerships would cost more to fix my car but not was not true in my case.  Thank you Charlie for your quality of service and customer care.

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Excellent service! If you go to VW of Oakland please make sure you speak to Omar. He was fantastic and provided excellent customer service. He provided excellent options to choose from.

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