Buying a car is nobody's favorite thing to do, and if your credit is "interesting," it can be a downright stressful experience. I had my old car for 10 years, mostly because I wanted to avoid the whole thing. My old car was falling apart though, so it was time. I came to Volkswagen of Oakland knowing what I wanted, but also knowing I was going to have to be flexible  about how I got it. My sales guy Joshua was the antidote to the stress. He took me walking every time he sensed me getting tense- we walked a lot! He listened to my ranting and reasoning and worries, and he helped get me into a brand new Tiguan with a light interior and leatherette seats! It was way more than I had hoped to drive away with, my dude Joshua got me an amazing deal despite my credit situation, and the whole thing took less than 4 hours start to finish. Not a terrible experience at all. I have to admit I can be a bit difficult because I am a pessimist and a worrier, but Joshua knew how to talk to me and how to listen with empathy - pretty good skills for a young man to have if you ask me - and we ended up laughing a lot, which always makes things better. Also the new car! Can't forget about that!

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I wanted to shop locally. Samuel Leyva was an excellent salesman without a lot if high pressure stuff. I did it all with his help in less than 4 hours start to finish

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Just wanted to shout Chelsea. She was the agent who helped me with my very first, brand new car purchase. It was literally the easiest process I have ever been through. She was very professional and knowledgeable of her job. I had little to no credit or down payment, and she was able to get me into a 2019 Volkswagen!!!! I would send any and everyone to see her. Awesome experience, seriously.

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Excellent buying experience.  Never went into dealership, all paperwork fedexed, car shipped to my home.  Competitive pricing.  Joey and Dennis were great.

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