Came in this weekend and left a happy customer! I called in about an Audi S3 I was interested in and the representative Nacho answered every one of my questions, making me feel confident about coming in and test driving the vehicle. I got to the dealership and Nacho patiently walked me through the whole process without hassling and his enthusiastic personality made the purchase fun and non stressful. The crew did everything to get me approved with the best deal possible and got me on the road. It's rare to find a dealership that has your best interest in mind but Volkswagen if oakland takes the cake. Would definitely consider buying my next car from them. Thanks Nacho!

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I purchased a 2018 VW Golf Alltrack SE. Dennis made the buying experience simple and painless i got the car I wanted at the best price I could find. The dealership had exactly the color combo with the option package I wanted and met my price. I have purchased many cars over the years and this was probably the easiest best experience I have had.

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We had a great experience as a family in search for our first family purchase. I recommend you see Nacho for your car needs, he was super friendly, well knowledgeable, helpful, and it was also a comfortable transition into buying our new car. He met our needs, found exactly what we were looking for and at the end of the process we drove off in full happiness. If you're looking for your next car but also want to find the right person to help you, I'd say go and see Nacho!

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This is the perfect way to turn a bad experience into a very nice one: I was aware that the VW Beetle production was going to be terminating this year 2018. I was shocked since I am a fan of these small cars so decided to purchase the last model 2018. This was going to be my 4th VW Beetle Convertible.  I called VW of Oakland. I live in the Concord border with Walnut Creek, so the most convenient for me was to go to the Walnut Creek VW but my sister had already a bad experience when she purchased there her Golf GTI.   So I decided to call Oakland and left a voice message.  Chelsea Adams returned my call and after telling her my requirements for a new 2018 VW Beetle Conv, I made an appointment with her to go the next day by 11 am. As scheduled, the next day I was there at 11 am (maybe 11:15 pm) to meet Chelsea, I went across the showroom and saw a beautiful VW Beetle Convertible 2.0T SE fully loaded and the color was beautiful: Black exterior with Beige top and Interior beige leather....when I point out to that beautiful car, Chelsea told me that that car was already sold. (I was wondering why they have the car in exposition if it was already sold (?)) Chelsea showed me another car, a white convertible with black seats and black top, but I did not like it.   I told her that I did not want to waste my time looking for cars especially if I knew exactly what I wanted. Besides, I told her that my last car was purchase basically over the phone and that I just went to the dealer to sign the papers and pick up the car. So I went back home. Next day I received a phone call from Chelsea telling me that her manager mistakenly told her that the beautiful black car was sold and it was not. So that it was available for me. I gave Chelsea all my information in order to start the process ASAP and after a few hours finally, I got a phone call from Chelsea asking me for the time I was going to arrive at home from my job. When did I ask why? ....She replied that I was approved and that she was going to bring the car to my home! I was simply astonished. Let me tell you:  I have been working in the upscale Hotel Industry for more than 30 years, in Paris and a few cities in the USA, and this is the perfect way to convert a "bad experience" to an "excellent one". Chelsea is absolutely one of the best car salespeople I have met. She is honest, hardworking and personable. She has made my car buying experiences very enjoyable and for sure, Oakland VW on Broadway Ave. is the place to go (do not look further). She told me that she is new in the company and I would like to compliment her for her competences and excellent Human relations. VW of Oakland is certainly lucky to have Chelsea Adams on board.

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