As an out-of-state buyer, I contacted Oakland VW through the website about a CPO GTI and Dennis got back to me right away, providing useful and timely info all throughout the sales process. He did everything he said he would do, and the car was prepped and ready when I flew in. The overall sales experience was a breeze, and the car was beautifully detailed and in great shape. Dennis even followed up to mail me a spare key, and was very responsive to all my questions. Would definitely recommend this dealer and especially Dennis Dul in sales!
Thrilled with my "new" used car from Volkswagen of Oakland! Dennis made the whole process stress-free , was patient and responsive with my questions, and has provided excellent follow-up. I was made to feel welcomed, but not pressured in purchasing my car. A great car-buying experience!
I was looking for a replacement for my TDI that I'm about to turn in through the buyback program, which led me to check out a certified pre-owned TDI listed at Oakland VW. Even though I didn't ultimately end up purchasing that car, Dennis was great to work with. He was super helpful and responsive and didn't pressure me into buying anything (I was also considering a couple new vehicles, which were considerably more expensive than the used car I was looking at). I wouldn't hesitate to return in the future, should I be in the market for another VW. Thank you, Dennis!
Considering it's car sales and based on my many years of dealing with them, I came away feeling good about our recent purchase from this dealership. In as much as a 2018 would have been desirable, I knew I'd get a better deal on a 2017 GTI. I was looking for a particular trim and Oakland VW was able to offer it, in my opinion, a very good price. We ended up getting additional accessories for free because they made a swap with another dealership. Tyler Hill and David Patton were easy to work with. None of the clueless arrogant pushy personality one usually encounters in this industry. They presented the vehicle and bottom line offer that met my target and it was a done deal. Financing was even better. We had a pre-approved financing lined up but Kaleo the finance manager found a much lower rate. Funny guy too by the way. Yeah, very good experience. Tyler, David and Kaleo were all straight shooters and easy to deal with. It's a business and they need to get paid, but I also felt I came away with a very good deal. Everyone is happy.
The Town VW has taken excellent care of me (and my Passat) for a few years now?. If you want to drive one of the best vehicle brands on the road, go see them, they'll treat you right
After a long search for a new car this VW dealership in Oakland proved to be the place worth doing business with. I was able to test drive every car of interest on my own and didn't have to deal with overbearing salesmen/women. I traded in my car here in February- the process was stress free and took under 2 hours. Dennis was great! I've had my new Jetta for a month and I've received follow up texts and calls to ensure that everything with the car is working as expected. I recommend this dealership and working with Dennis!
Before I went to Volkswagen of Oakland I visited a number of other dealerships in the Bay Area mostly in SF area and the South Bay. Not one of them provided me the service that Volkswagen of Oakland did. Right from the start when I called over the phone I received great service. Dennis was my sales guy and he did a great job explaining the whole process to me and got me a great deal on a 2017 Golf GTI. I love the car.
The dealership put in extra effort to find the car we wanted and work out a deal for our family including excellent financing. When additional paperwork was required our Sales Consultant came to our home to complete the transaction. The car we wanted was obtained by the dealership and delivered to our home. Outstanding service!
I had a great experience at VW of Oakland. Dennis and Dan were extremely helpful and worked with me to find the perfect fit. The overall process for buying a new car can be extremely stressful but I did not have that experience with them. I was treated fairly and was met with excellent customer service.I would recommend VW of Oakland to any of my friends and family.
Dennis was the sales person helping me to find the car I was looking for. Very professional and helpful, they have great deals for cars! We highly recommend that place 🙂
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