I bought my 2016 Toyota Highlander here. The price was unbelievable and the process was a breeze. (maybe because I paid cash and didn't have to deal with any financing). Walked in, test drove it and was out of there in an hour.
Dennis Dul car salesman was great. He helped us get a brand new Tiguan at a great price!
I just bought a 2018 VW Beetle SE from VW of Oakland and it was such an easy experience. There was no pressure and the sales manager Samuel was fantastic. He found the car I wanted from out of state and made sure it was delivered quickly. He took the time to explain all my options and ensured that I had the best deal. This was the best car buying experience I've ever had. Thanks VW of Oakland! And I love my new Beetle!
I was very satisfied with the professionalism and courtesy of everyone I interacted with, from sales associate, manager, finance, parts and service. For a car buying (I bought an awesome Oryx white Golf R) experience it was very good. It's a bit deceptive at first how many cars they have but they have them stashed everywhere and have a surprisingly large inventory of cars. That's not readily apparent from looking at the show room. And when I was in for service two weeks ago the narrated video the service technician provides gives you a clear view of what wrong and needs to be attended to. That was a first for me, shows they are customer oriented and I'm sure customers are more likely to believe it if they see and hear it from the technician. jw
Thank you to everyone at Volkswagen of Oakland for your excellent customer service yesterday evening in helping us lease our first vehicle! Especially to Ben Ascencio for also helping us get a great deal on car insurance!
Denis O. Last week I purchased certified car from these guys and I can tell that this is first time , in my life I purchased the car without any pressure. Dennis Dul helped a lot and he did amazing job with costumer service., whatever he told me it happened. I am definitely recommending this dealership for anyone who loves German cars. Also big thanks for Josh Lehr.
Brian Moreno is the man you need to see! Eager to make a sale and happy to accommodate your needs, this was the single best car buying experience! I have purchased 5 cars in my lifetime and have usually left with regrets but Brian answered all of my questions and we were able to come to terms which satisfied all of my wants and needs.
I wanna say that this Dealership is absolutely Awesome!!!! Althena J. & Dennis were sooooo amazing so supportive!!! If your in the need a car..this is the place!!!
Samuel Leyva was great to work with. Talked to him on the phone earlier in the day, he texted to confirm that they had the car I was looking for, and he emailed me the TrueCar Price/details. Negotiations were pretty straightforward; he laid out three or four different options for lease or finance and we chose the one that worked best for us. If you want a smooth transaction that goes as fast as a car purchase transaction can go, ask for Samuel. Volkswagen’s new 6-year/100,000 warranty is a nice plus for folks who don’t drive a ton of miles and the options to pre-pay for service (3-years, 5-years, or 7 years) in advance were cool options for someone that wants to bundle that into their monthly loan/lease payment and not have that large bill once a year for service. I’d come back for a future V-Dub.
The deal didn't go through - - but at no fault of the great people at Volkswagen of Oakland.The two salesmen I dealt with were great. Tony Rohayem and Josh Lehr especially went out of their way for several hours to try and make a deal work for me. At no point was there pressure to purchase anything, or any kind of shady tactics or otherwise. In fact they pulled out a bag of tricks to try and facilitate a fair and equitable deal.Car buying is not "fun," but when you go to a dealership like this one where there's a more homey feeling, it does help. Although I didn't end up with a car I would recommend Volkswagen of Oakland to anyone.
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