Leased a new 2017 VW Jetta from Oakland Vw. Hands down the easiest buying experience I've had. Friendly staff from the sales person all the way to the manager and finance guy who printed out our contract. If you are looking for a transparent dealership with a no hassle buying experience I would highly recommend Oakland Volkswagen.
I had an amazing experience at Volkswagon of Oakland. From start to finish I was treated like a valued customer. Josh L. was my salesperson and he is a great asset to this dealership. His professionalism and great attitude is something I will never forget. I have recommended 3 friends and told them to ask for Josh!! The Finance Manager and team added to my buying experience. I LOVE MY NEW VOLKSWAGON BEETLE!!
I couldn't be more pleased with my experience here over the years. From service the past couple years to my recent purchase of a new vehicle over the weekend, they've always been very up front and honest about cost and very willing to help me out when they can. They've serviced my 2010 Tiguan since I moved here, and I recently sold it and purchased a 2018 Tiguan. Athena got me in the door with her personal emails when I inquired online about possibly trading in my 2010. I was very set on a specific color and had to have a sunroof. They didn't have the color I wanted but Athena's emails inspired me to just come in anyway and test drive one. I of course loved it, being a Volkswagen owner my whole life. She set me up with Brian who was super patient with all of my questions. He even drove me to their other lot to look at more Tiguan trim options. We got to the other lot and what did we find?! Only the exact car that I wanted, it just happened to be in the system as the wrong color. Brian called Athena back at the show room and quickly figured it out and sold me my dream car! Josh had to take over for Brian so he could help another customer since he's bilingual. Josh was super pleasant in finishing all my paperwork. The sales manager Tony hooked it up and honored the original quote they gave me and even put up with my stepdad, who owns a car dealership back home, asking all sorts of "in the biz" type questions about the deal over the phone. They took amazing care of me and I would come back here over and over.
Julian was a great salesmen, had knowledge of the car I wanted. Fast and easy! Make sure to ask for Julian if you are looking to get a car. He is a no pressure guy.
Great experience working with Brian Moreno.
We had a great experience purchasing a 2017 Golf. Tim helped us narrow down our options and Julian sealed the deal with his no pressure negotiation style. With the incentives he offered, we purchased a quality car loaded with options, at a great price.Definitely check out this dealer and ask for Julian.
They really care about service. Brought my car in for a 40K tuneup and they let me know there was also a recall on the car. I also needed brake fluid and rear brakes and the price was very similar to an independent shop that was close by, but the independent shop would not have been able to do anything about the recall, so I'm glad I went to VW of Oakland. Service manager Webster was excellent at communicating. PS. My 5 stars is based on 5+ years of coming here with two different Rabbits.
Could not ask for a better experience! Buying a car is very draining and stressful, but this experience was the best I have had thanks to Jesse. I can't recommend him enough for making the buying experience the best we have ever had.
Bought my 2018 Tiguan SEL Premium 4Motion last Saturday. Joshua Lehr was great. Straight talk - told him what I wanted and he got back to me with what he can do & offer. No pressure. Car buying experience was painless. Same with the Finance Officer Omar. Am happy with my new car! Definitely recommend this dealership.
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