I had a wonderful experience working the staffs at vw Oakland when I bought a car. I got motivated to really stick with vw Oakland
Athena, Julian and Brian provide excellent customer service and are great to work with !
My husband and I recently purchased a new Volkswagen Tiguan at Volkswagen of Oakland and had the very best experience. Our salesperson Brian was so knowledgeable about the vehicles and was not pushy at all. The manager Tony was fantastic with working with us to get the right price and trade-ins for our cars. And Omar in finance handled the closing with a breeze. I would highly suggest if you are interested in purchasing a car to purchase from Volkswagen of Oakland. We had the best experience and enjoyed the entire process, plus we weren't there for hours on end haggling over a price. Awesome job!!
First buy at this VW location, and I had an overall great experience while buying my new Atlas last weekend. Thank you to Jeff (super nice guy) for arranging to get us the Fontana red version, and finance guy Taleo (?sp, adorable kid pics!) for a pretty quick paperwork/loan experience. We did have an initial mishap with the email quote from a rep that came in super low and turned out to be too good to be true, but Jeff was able to get me a match on my next lowest quote so it turned out ok. Overall, pretty satisfied with the experience though I do think the lady whom emailed me multiple times (& whom shall remain nameless as she did apologize) with the same wrong numbers needs to double check her figures before sending an email out. Oh almost forgot the young man whom helped me fill out initial credit check app - he was nice too though at 6am I've forgotten his name (sorry dude!). The parking lot out back should totally be revamped though I think it's probably not a huge priority. We may very well go back when my husband needs a new car...
Benjamin and Jeff are awesome!! Thank youu both ! I will highly recommend your services
We had a great experience working with Ben and Jeff!! They were very down to earth and really helpful every step of the way. I would definitely recommend them to my friends and family.
My wife and I have been debating about purchasing a new car and decided to stop by Volkswagen of oakland. I have had terrible experiences shopping for cars in the past and was amazed at the level of customer service provided at this location. Julian spent a couple hours helping us find the right fit for our family, not too pushy either! He gave us plenty of options to choose from based on our wants and offered a great APR. This has helped in changing my negative view of cars salesman and dealerships. We will definitely be coming back for our next purchase!
Was looking online and ended up finding a Golf for a fantastic price at Vw of Oakland. Benjamin Franklin and Jeff helped me from A to Z they got me pre approved and was in and out of the dealership in no time. Thanks for the great service! I highly recommend this dealership they were very professional.
I am actually sitting in my brand new 2017 jetta SE as we speak lol! I had been shopping around for VW the past 2 weeks and although i knew what car i wanted i was met twice by a salesmen who didn't care what i wanted. Both were rude and pushy!! Unacceptable!! Finally I went to Volkswagen of Oakland where I was met by a young gentlemen named Julian. A kind, generous and extremely helpful salesmen. He met me with a smile, asked if i need any tea or water to start off. I felt comfortable from the gate. He pulled a Black Jetta SE and i knew i would leave with that car. He didn't know i was there to buy as long as i was treated right! I asked him for the best deal they could give me and he quickly showed me a price on the internet. Very reasonable. It was smooth from there, got the monthly payment, interest rate and shook his hand. I even bought the extended warranty. Because of the nice discount i was able to fit the warranty in there! Win/Win situation! If you are looking to get VW or even another make/model they have please go see Julian, for he feels more like a friend than a salesmen. Thanks Julian!!
Mike and Webster are hands down the most responsive, helpful, caring people ever! I had to take my car in unexpectedly this morning, and they made my experience at 7am so pleasant. The people in the service department fixed my problem quickly, and I actually made it to work on time. Volkswagen of Oakland is the best!
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