Testimonials

In an ongoing effort to make sure our customer's know what to expect at Volkswagen of Oakland, we thought we would give you a preview. We welcome all feedback, our goal is to make sure you leave saying "WOW! There is something different about Volkswagen of Oakland." The only way we can do that, is if we hear from you!

Margot Murphy
Customer Relations Manager
Direct: 510-834-7711
Mobile: 925-918-2274
margot_m_murphy@yahoo.com

Testimonials

Showing 10 of 36 Page 1 of 4  > Submit a Testimonial
Name: Andrew Mastrangeli
Location:
   
Testimonial: I have been going to Broadway VW since 2000, and through that time I
have bought 2 cars at that dealership. I would say the service today is
the best it's been in 10 years. Hands down.

Name: Carolyn Rainey
Location:
   
Testimonial:

Always get excellent service..........


Name: Ann Shogren
Location:
   
Testimonial:

I had an emergency repair and your people got me in that day and
got me out in good time. Since I was without my car, they had the
shuttle drop me off at home and then pick me up when my car was
finished. A huge thanks to everyone at VW of Oakland, esp. Frank Cruz,
who helped make a really bad day that much better.


Name: Claire Devereux
Location:
   
Testimonial:

Wow! I cannot say enough about VW of Oakland. So considerate,
friendly, and attentive. From the van driver, to the customer service,
to check out...loved them all! This is my first time dropping off my car
at the Oakland dealership...you have a customer for life!


Name: Chad J. Seeger
Location: San Francisco CA
   
Testimonial:

I appreciate working with Frank Cruz and his team at Broadway VW.
Service was exactly what I would expect and I will continue to bring my
car to their Oakland based dealership, even though I live in San
Francisco.


Name: Kari Silverman
Location:
   
Testimonial: I want to recommend Howard, the shuttle driver. In addition to being
a good driver (and we had treacherous conditions with the heavy rains),
he was very friendly and pleasant. He was considerate about the
temperature and the radio - and kept us informed of what stops were
ahead of us. I've brought my car in many times, and I'm always happiest
when Howard is my driver.
Marina is also a charmer. Always a bright smile - even when telling
me something I don't want to hear! She has a way of making things feel
like "not a big problem" which I appreciate.

Name: Gina Garcia
Location:
   
Testimonial:

Most people tell me I shouldn't take my car to the dealership for
regular maintanence; that I could save a ton of money going elsewhere. I
would NEVER trust my car to anyone but Volkswagen of Oakland!
Furthermore, I absolutely love Marina!


Name: Juan Saurez
Location:
   
Testimonial: The salesman (JD) was very helpful and made us feel welcome. He did
not pressure us too much and generally made us feel like we had enough
time to think about our options.

Name: Maureen Heiden
Location:
   
Testimonial:

Everybody was friendly and knowledgeable. I had a few specifics I
needed when I visited. Wendy found a way to make everything happen. My
Tiguan is awesome!

Name: Arthus De La Rosa
Location:
   
Testimonial:

Thank you for one of the best car buying experiences we've ever
had! We feel that you treated us as friends more than as customers. Your
are knowledgable, friendly and obviously care about your customers. We
would recommend you without hesitation. We hope you realize how much we
appreciate your kindness and professionalism. To all of you at Oakland
Volkswagen; Thanks again!!!

Showing 10 of 36 Page 1 of 4   > Submit a Testimonial